Our privacy policy

Keeping your details safe.

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We want to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Using your personal data legitimately

This privacy policy sets out how we use and protect any information that you give us when using this website and interacting with The Career Psychologist. It reflects new UK/EU data protection laws taking effect on 25 May 2018.

We obtain information about you when you email us or use our website. For example, when you contact us with an enquiry, or if you register to receive our blogs and news updates. If you undergo coaching with us, we also collect information during the coaching process, which we need in order to coach you.
Your personal data will only ever be used in accordance with this privacy statement. If you have any questions about it, please email info@thecareerpsychologist.com

We may change this policy from time to time by updating this page, so please check it intermittently to ensure you are happy with any changes.

Who are we?

We are a network of expert psychologists which does not operate for profit (we charge only to cover our running costs and so each psychologist can earn a living).
The Career Psychologist is itself not a company, but a network of independent career psychologists operating under a single brand. The Career Psychologist core team is Rob Archer and Nimita Shah, who collaborate with the other psychologists in the network. When you sign up for coaching with The Career Psychologist, Nimita will discuss your requirements with you and then – with your agreement – refer you to the career psychologist best placed to help you. Each member of the network commits to treating your personal data in accordance with this privacy policy and with UK and EU data protection laws.

What information is collected, why, how and when?

When you email us or use the ‘Contact Us’ form on our website to make an enquiry, we collect your name, email address, phone number if you provide it, and a description of your situation. To determine the best career psychologist to help you, we may then email or call you to seek further information about your situation.

When you undergo coaching with one of our expert career psychologists, the data gathered during your enquiry is passed to that psychologist – you agree to this as part of the coaching contract before the coaching starts. In order to coach you well, that psychologist will also gather further information about you during the coaching, such as notes they make during your sessions or exercises that you complete. Before you agree to start the coaching, your career psychologist will explain what data they gather, why, how they keep it secure, and what they will do with it after the coaching ends. If you are not happy with any of this, you can decide not to undergo the coaching.

If you have registered on our website for blog posts and other updates from us, or you opt in to these via other means we provide, we gather your name and email address which we use to email you the blog and other updates that you requested. You can unsubscribe from these at any time via the ‘unsubscribe’ links which we include at the bottom of each email.

We will hold your personal information securely in our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us. When you use our website or make an enquiry, our lawful basis for processing your data is legitimate interests so we can provide the service you would expect. When you use our coaching services, our contract with you is the lawful basis. When we send you blog posts, our lawful basis is your consent, which you can withdraw at any time as explained above.

As is normal when using the internet, when you use our website, we collect your IP address so that our webserver can show you the pages you wish to see. We also sometimes use Google Analytics to see which of our web pages are accessed and when. (See the section on ‘Cookies’ below for more details). But we do not ourselves store any of this data, nor can we personally identify you from it.

Who has access to your information?

We will not sell or rent your information to third parties, or share it with third parties for marketing purposes.
We may transfer your personal information to a third party if we are under a duty to do so to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our team or our clients. However, in this case we will take steps with the aim of ensuring continued protection of your privacy rights.

How you can access & update your information

If you change email address, or any of the other information we hold is inaccurate or out of date, please email info@thecareerpsychologist.com and we will seek rapidly to correct it.

You have the right to ask for a copy of the information that we hold about you, and in some cases for your personal data to be deleted. To do this, please contact both info@thecareerpsychologist.com and, if applicable, the psychologist who coached you (using the email address with which they corresponded with you).

Security procedures we follow

We take steps to treat your personal data securely.

However, we transmit information normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside the EU

Some of our expert psychologists are based outside the European Union – currently Rachel Collis in Brisbane, Australia, and Rob Handleman in New York, USA. This can be a great advantage to any clients who themselves are based in these countries. However, we are required to flag that these places may have different data protection laws to the EU and the UK. Like all members of The Career Psychologist network, those psychologists based outside the EU will abide by this privacy notice and if you consider undergoing coaching with them, they will make clear as part of the contract how they will use and protect your personal data. If you proceed with the contract you are agreeing to this transfer and use of your personal data.

Review of this policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

Career Change

Will You Switch Off?

I was lucky enough this summer amidst the challenges with travel, to get away to Croatia with my family. After such a long period of not getting away I felt like I may have forgotten how to switch off and how to actually ‘holiday’.

Day one; venturing down to the pool with my book and all of the wonderful paraphernalia that is taken for a day such as this. The sun was shining, the water was warm and after a short while in the pool with my son I felt a pang of something……. and then a thought entered my head that I needed to check my phone…….like a strong magnetic pull…. I went into system one* thinking mode, climbed out of the pool and began to dive into emails, WhatsApp messages, Viber, LinkedIn, Instagram, the list continues. The most worrying thing was that in those 30 minutes I was no longer on holiday, I was back in a busy workplace responding to emails and thinking about next steps and projects ahead in the coming months.

A short sharp burst of Dopamine** no doubt was released as I picked up my phone and it started to take my attention. This phenomenon is well described in a Netflix movie called ‘The Social Dilemma’ and I urge you to watch this if you’ve not already. I realise that my system one had really taken hold and I was no longer experiencing my holiday, but instead something very different. Rather than looking at the sky, beautiful trees, wonderful greenery and experiencing the calm and fulfilling weather I was no longer present.

Once the hormone levels had dropped, I put my phone back in my bag and tried to relax back into the holiday…… that thing that we look forward to for years! My mind soon drifted back to the content I’d seen, which had filled my mind moments before. Trying to urge myself back into my holiday and become present, I decided to walk to the bar and get a nice cold beer.

On my walk to the bar I was absolutely horrified to notice that perhaps 90% of the bronzed bodies around the pool were indeed using their phones. Now if I’d seen many of them with headphones in I might consider that maybe they were listening to an audiobook and actually switching off or leaning in to something worthwhile (of course people may have been doing something more useful as I didn’t see their screens…. but I am not very hopeful about this). But this wasn’t the case. People were hunched over, avidly staring into this small rectangle in their hand. I realised I wasn’t alone in my phone addiction. Often normalising behaviours can be comforting but in this case it wasn’t.

As a psychologist; human behaviour is what makes me tick. I decided it was time to do a little bit of research starting with myself. I walked up to my room and put my phone safely away and out of sight and reach. ‘I can do this’ I told myself. I picked up a notepad in the room and walked back down to see my family. On the route down, my demons started to kick in……what if somebody was unwell at home and needed to contact me? What if there was an urgent work enquiry that couldn’t be left for another seven days? The questions continued in my mind, arriving like buses at a coach park filling me with doubt about my actions.

I recognised that these were the clever strategies of a hooked mind and so I decided to write these thoughts down.

Much of the work we do focuses on accepting our thoughts, recognising them, hearing them and not ignoring them. When we try to ignore our thoughts they can become more powerful and I certainly didn’t want this to be the case. I wanted to be free of my phone and to experience my holiday. ‘Ah ha gotcha’ my brain shouts at me…. ‘how are you going to take photographs without your phone?’ I wrote this down.

My informal research question to myself was ‘if I remove my phone will my desire to use it reduce?’. I decided to measure this through writing in a journal. I carried this journal around with me and whenever I felt the urge to check my phone I noted it down. I also noted down what thoughts were accompanying my urge to use my phone in order to encourage it.

The second half of day one was surprisingly difficult and also surprisingly shocking because of how surprisingly difficult it was!!!!!! The number of times that I automatically reached into my bag to grab my phone without even thinking was remarkable. I didn’t even classify myself as a big phone user… I was clearly wrong.

Day 1; 56 conscious thoughts about checking my phone!

By the end of the second day I was noticing more. I was going for walks and engaging in my environment. Although I believed I was already doing this (with my phone) when I went for runs or walks, I realised that in the absence of my phone and the regular ‘checking’, I began thinking more deeply about life, projects and people. Without the tactical distraction of ‘checking’ I could spend the time thinking about and also reconciling challenges in my life.

Day 2; 36 conscious thoughts about checking my phone!

Day three I wanted to go for a run. I know that in order to motivate me I need to listen to good music while running. I wondered whether this was simply another powerful thought to engage me back in phone use. So my challenge was to listen to music whilst running and not access any other phone apps. Airplane Mode!!! This would make it possible, while still preventing any notifications popping up and emails pulling me towards them. And I could even use my camera too, this was a revelation for me.

Day 3; 12 conscious thoughts about checking my phone!

Day four and five came and went, and for the first time in too long I thoughtfully engaged and thrived in my time away. Something interesting also happened in these two days. Although I was still thinking about checking my phone it wasn’t having the same cognitive effect on me………. I felt like I had begun to unhook and unplug. I’ve always found myself easy being able to be in the present. This experience made me realise that in the presence of a phone that was much harder for me.

Day 4; 15 conscious thoughts about checking my phone!

Day 5; 10 conscious thoughts about checking my phone!

Day 6 and 7……………… I forgot my journal! And no longer felt the need to notice my thoughts about my phone as I was engaged in my holiday.

*System 1 “is the brain’s fast, automatic, intuitive approach”. System 1 activity includes the innate mental activities that we are born with, such as a preparedness to perceive the world around us, recognise objects, orient attention, avoid losses – and fear spiders!

**Dopamine: Dopamine is a type of neurotransmitter. Your body makes it, and your nervous system uses it to send messages between nerve cells. That’s why it’s sometimes called a chemical messenger. Dopamine plays a role in how we feel pleasure. It has been
described as our reward centre.

This blog was written by Naomi de Barra – a Business Psychologist and valued member of The Career Psychologist Team.

What to do when feeling emotionally “all at sea”

When we get overwhelmed with distressing emotions or unwanted thoughts it’s a bit like being brought out to sea by a strong current into the middle of the ocean. If we don’t know what to do we can feel tired, frightened, exhausted and alone. Our mind might be telling us there’s no way back, our breathing can get faster and as we struggle to stay afloat by treading water or trying to swim against the current, it can feel exhausting and terrifying. Sometimes our mind might even tell us that drowning might be a good way to relieve our distress. One thing is for sure, the more we struggle the faster we will sink!

To a poor swimmer, doing “nothing” in such a situation would be counter-intuitive, in fact they just wouldn’t think of it. But to an accomplished swimmer, lying flat on the water comes naturally and easily. This is how one person describes their experience of staying afloat:

“I swim out and just lie on my back in the ocean, allowing ripples to pass under me. When larger ripples or waves surprise me I accept this, knowing that the moment will pass and the uncomfortableness I feel will not last forever. Sometimes, after I float for a while I look up and can see I’ve been carried away by the current and I know what to do. I don’t swim against it, instead I either let myself go with it until it brings me back to shore or I swim sideways instead, without tiring myself. While I lay back I can even notice the feeling of the sun on my face, the sound of the gulls, the smell of the sea, the sensation of buoyancy and the taste of salt on my lips as I allow myself to think about the things I am grateful for. Then, when I’m out of the current I will swim into shore and be with the people I care about. The worst that will happen is that I may be 100 metres further down the beach but I won’t have tired myself out and I won’t have drowned”.

Sometimes, we can feel overwhelmed with distressing feelings, physical unease or unwanted, judgmental thoughts, particularly in quieter times or when feeling under stress. These thoughts are just like the ripples in the ocean; they never stop but they always move on past us. Some are small while others are larger waves, which hit us unexpectedly and can knock us off-kilter. Sometimes, life can even feel like we are caught up in an overwhelming current of emotion. This can occur in any life domain including work and careers, personal lives, relationships or individual general health and wellbeing. The good news is that ways to deal with life’s waves and emotional currents can be learned and practised, so they don’t have to overwhelm us. Indeed, just like we can learn to stay afloat in the ocean we can learn to stop struggling, lie back and wait for our unwanted thoughts and feelings to pass us by. For some people this might involve getting help from a psychologist, coach or therapist, for others it may be helpful to start with mindfulness exercises to help them to focus on our breathing and connecting with their five senses (what they can see, feel, smell, taste or hear), until they come safely back to shore.

Mental health problems can arise for many of us in the workplace. The above metaphor was developed in collaboration with two clients who gave consent for this to be published to help others. Both individuals are highly successful business executives; one of whom suffered from work-related anxiety and panic attacks and another who suffered from chronic depression and at times could become submerged in suicidal thoughts. If you’re struggling with your mental health in your career or working life, you may benefit from having a quick chat with a career psychologist. A good starting point may be to have a look at The Career Psychologist website (https://www.thecareerpsychologist.com/)